Welcome to https://smartnestindia.com (“Website”). We want to ensure that you have a clear understanding of our shipping and delivery process. This Shipping & Delivery Policy outlines important information regarding shipping options, delivery times, and related terms. Please review this policy carefully before making a purchase.
1. Shipping Destinations
a. We currently offer shipping within India.
2. Shipping Methods and Costs
a. We offer the following shipping methods:
Standard Shipping: Post or Courier
Expedited Shipping: Courier
b. Shipping costs will vary based on the selected shipping method, destination, and order value. The applicable shipping charges will be displayed during checkout.
c. We may offer free shipping promotions from time to time, subject to specific terms and conditions.
3. Order Processing Time
a. Orders are typically processed within 5 business days after payment confirmation.
4. Estimated Delivery Times
a. Estimated delivery times for each shipping method are as follows:
Standard Shipping: 10 to 14 days
Expedited Shipping: 7 days.
b. Please note that delivery times may vary based on factors beyond our control, including customs clearance, holidays, and unforeseen circumstances.
5. Tracking and Notifications
a. Once your order is shipped, you will receive a shipping confirmation email with tracking information, if available.
b. You can track your order’s progress using the provided tracking number on the respective carrier’s website.
6. Delivery Address
a. Please ensure that your shipping address is accurate and complete to avoid delivery delays or complications.
7. Customs and Duties
a. For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
8. Delayed or Lost Shipments
a. In the event of a delayed or lost shipment, please contact our customer support team at admin@smartnestindia.com. We will work with the shipping carrier to resolve the issue promptly.
9. Change of Shipping Address
a. If you need to change the shipping address after placing an order, please contact us as soon as possible. Changes to the shipping address may not be possible after the order has been processed for shipping.
10. Contact Us
If you have any questions or need assistance with shipping and delivery, please contact our customer support team at admin@smartnestindia.com.
11. Policy Updates
We reserve the right to modify or update this Shipping & Delivery Policy at any time. Any changes will be effective immediately upon posting on the Website.
Last Updated: 13th August 2023