Welcome to https://smartnestindia.com (“Website”). We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, and interact with our services. Please take a moment to review this policy and understand your rights and responsibilities.
1. Information We Collect
a. Personal Information: When you create an account, make a purchase, or interact with our website, we may collect personal information such as your name, email address, phone number, billing and shipping addresses.
b. Payment Information: We may collect payment information, such as credit card details or PayPal account information, to process your orders.
c. Order Details: We collect information about your purchases, including product details and transaction history.
d. Communication: We may collect information from your communications with us, including emails, chats, and feedback.
2. How We Use Your Information
a. Provide Services: We use your information to process orders, fulfill requests, and provide customer support.
b. Personalization: We may use your data to personalize your shopping experience, recommend products, and show relevant content.
c. Communication: We use your contact information to send order confirmations, shipping updates, and promotional materials if you opt-in.
d. Legal Obligations: We may use your information to comply with legal obligations or respond to regulatory requests.
3. Data Security
a. We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.
b. Your payment information is encrypted using secure socket layer technology (SSL) and is processed through trusted payment gateways.
4. Sharing Your Information
a. We may share your information with trusted third parties for the purpose of order processing, shipping, and payment processing.
b. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
a. Our website uses cookies and similar technologies to enhance your browsing experience, analyze trends, and gather data.
b. You can manage your cookie preferences through your browser settings.
6. Your Rights
a. You have the right to access, correct, update, or delete your personal information. Please contact us at care@smartnestindia.com to exercise these rights.
7. Children’s Privacy
a. Our website is not intended for children under 18. We do not knowingly collect personal information from children.
8. Changes to this Policy
a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website.
9. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact our Data Protection Officer at admin@smartnestindia.com .
Last Updated: 13th August 2023